Welcome to Jim Coleman Cadillac

Bought a Cadillac from Nana and had motor issues. He and the whole team went above and beyond getting us a loaner in the interim of the issue. Then when the motor was found to blown got us into an upgraded model with ease. Our experience with him and the finance manager was outstanding! The only Cadillac dealership we will be working with in the future. Hands down the most incredible car buying experience we have ever had.

Excellent experience overall. Knowledgeable staff, no haggling, and a terrific. Though this is my first Cadillac I have been a Jim Coleman customer for more than three decades. My most recent experience reminds me why I continue to return.

Lola Blumberg was great, very easy to work with and knowledgeable. Communication was prompt and the deal was smooth. Will be back to this dealership for my future needs.

Everyone was very attentive and quickly processed my lease return. Everyone was very friendly and professional. A special shout out for Quinn!!!

I had an outstanding experience purchasing my vehicle from Jim Coleman in Bethesda. From the moment I walked in, the entire team made the process smooth, professional, and stress-free. A special thank you to Lola, who was incredibly knowledgeable, patient, and never made me feel pressured. She took the time to answer all of my questions, explained everything thoroughly, and made sure I found the right vehicle for my needs. I also want to recognize Stew in the Finance Department. He truly worked miracles to get me approved and made what I thought would be a difficult process feel easy. His dedication, professionalism, and willingness to go the extra mile did not go unnoticed. If you’re looking for a dealership that genuinely cares about its customers, I highly recommend Jim Coleman in Bethesda.

Great customer service, I was taken care of by Ms. Esinia.. she is well professional, knowledgeable and very good advisor .. I believe such personality help clients and it also helps the company as a great asset.

Excellent service

My regular Cadillac dealer told me it would be three days before I could come in and get a tire rotation and oil change. My sister had purchased her car from Coleman so I thought I would give them a try even though they are further away from my house. I called Coleman and was told I could come in right away. The work was completed in about 45 minutes. Well I said in the waiting room I was able to enjoy a cappuccino from the machine. Coleman Cadillac will be my regular dealer from now on.

Thank you Manager Shane and Jessenia!!! They are truly amazing in the Service Department. I truly appreciate them for going the extra mile and checking if my over $600 repair could be covered under my service package. That extra step saved me so much money. Also I was really upset I wouldn’t have a car while my car was being repaired I have children. Thank you so much Jessenia for getting me accommodation through my insurance I didn’t even know that was available. Great communication. Thank you Shane for taking my call I was really stressed at first he calmed me down. Everything worked out. As a women, this is my favorite place to get my XT4 serviced!

Everyone at the Jim Coleman dealership were very courteous and professional. Our salesman Nana Prempeth was outstanding.

I had a good experience at Coleman Cadillac. One of the easiest car buying experiences I have had.i purchased a “used” Cadillac Optiq (it only had 300 miles). They were open and transparent.